Step 1
Upload customers
Add recent customer phone numbers manually or via CSV after each service window.
Built for local service businesses
Collect More Google Reviews With Compliant SMS Requests
BrawoLink helps your team request honest public reviews after each visit, monitor response trends, and capture private follow-up notes without review gating.
- No score-based filtering before review links
- SMS-first workflow with real-time dashboard visibility
- Optional private feedback follow-up for service recovery
Trusted workflow for:
Dental Clinics
Med Spas
Home Services
Fitness Studios
Restaurants
Retail Teams
How it works
Launch in Three Simple Steps
Step 2
Send review request SMS
Customers reply with a rating by text. The workflow runs automatically without staff follow-up.
Step 3
Track responses and recover issues
Every customer gets the same review opportunity, and you can follow up on private feedback when needed.
Core product
Everything You Need to Scale Review Requests
Bulk outreach
Send single or batch campaigns using secure customer phone imports.
Live performance dashboard
Track send volume, response rate, and trend snapshots by business.
Negative feedback alerts
Get notified quickly so your team can resolve concerns before churn grows.
Secure feedback links
Collect optional private notes through tokenized URLs tied to each request.
Policy-ready messaging
Compliant by Design
What BrawoLink supports
- Public review links are sent regardless of the rating response.
- Private feedback collection is optional and separate from public review access.
- Clear message logs make workflows auditable for internal policy checks.
Important:
Configure campaigns in line with your legal and platform requirements. BrawoLink gives your team transparent controls to avoid score-based review gating language.
Ready to start?
Turn Post-Visit Texts Into Consistent Review Growth
Start your free trial and launch your first review request campaign today.
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